Contact Us
Do you have any question or how can we help? It's easy to get in touch - whether about an online order, a query about one of our products, or whatever is on your mind. We are here to help. You can use any of the methods below to get in touch with us. Alternatively, please contact us using the form below. Please allow allow 1-2 business days for our response. We recommend adding support@wellnessbeauteeg.com to youremail contacts or allowed list to ensure that you always get our emails . Please note that all communications are used in accordance with our Privac Policy.
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Customer Support
Our customer service hours are 9am – 8pm GMT, 6 days a week. We can help answer any questions about our products,
shipping, returns or anything else on your mind! -
Live Chat
Contact us via live chat 9am – 5pm GMT, 5 days a week. Live chat can help solve problems immediately. A ‘chat to an adviser’ button will appear below when an adviser is available.
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Text Us
Text us on 747-777-5467. Messaging rates apply. Please explain in detail
the issue you may be experiencing and provide your email address, order number
and the name linked to your SKIMS account so we may assist you -
Email Us
Please contact us using the form below. Allow 1-2 business days for our response. Add our email to your allowed list to ensure you always get our emails.
Return Policy
If your store has a return policy, share it on the Contact Us page. Customers would want to know what to do if they change their mind or need a refund.
Shipping information
A Contact Us page is also a place where you should be transparent on the delivery times, rates, and anything else your customers need to know before clicking that buy button. Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Frequently Asked Questions
Questions About Products
How des Wellness Beauteeg select products?
We hand pick manufacturers of home improvement products who care about building a better future with products that benefit homeowner’s health, wealth, and/or planet. Millions of homeowners have come to use Rise as a litmus test for what makes good quality home improvement products and materials. With that trust comes the responsibility to provide homeowners with the best options on the market that meet their increasingly stringent requirements. OurManufacturer Criteria is used in assessing and evaluating a company’s (and its products) qualifications in being featured as well as selling products on the Rise.
What are product benefits and why are they important?
Products used to build and renovate our homes should be more than just a sticker price with traditional features. Putting a product to work for you means you need to be able to shop based on the benefits the product provides. Rise highlights the benefits of each product so you know if it's Made In The USA, saves you energy or water, is non toxic, and so much more! We go one step further, allowing you search and filter products by these very benefits, saving you time.
What does a lead time mean?
Lead times refer to the estimated period of time for a product to ship once ordered. We try our best to anticipate lead times, however, due to global supply chain issues, lead times may pop up unexpectedly. You will be contacted if an order has an unexpected lead time. If the lead time is not acceptable, we’ll happily refund your order.
What if I have questions about products sold on Wellness Beauteeg?
We understand the importance of making a well informed decision that is right for you. We're always happy to help with any questions you may have. Please use ourContact Us form or call us at (855) 321-7473. We're available via phone Monday through Friday, 9 a.m. to 5 p.m (EST).
Questions About Orders
What methods of payment are available?
You can use the following payment methods when making a purchase: Amex, Apple Pay, Diners Club, Discover, Google Pay, Paypal, Shop Pay, and Visa.
How do I know that my online order is secure?
Every order is securely processed according to industry-standard SSL Web encryption, in compliance with the International Payment Card Industry Data Security Standard (PCI DSS).
How do I know Wellness Beauteeg has received my order?
Upon ordering, you will be directed to an order confirmation page. We recommend saving this page for future reference. You will also receive an order confirmation email to the email you supplied at the time of checkout.
How do I cancel my order?
Upon request, every attempt will be made to cancel your order. Unfortunately, if the order has been processed and the order is in transit the order cannot be canceled. Please use our Contact Page Form for details on how to cabtct us to discuss your options. We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
How do I change my order?
Once an order has been placed, an order can only be changed if it has not been processed. To chanage an order, please use our Contact Form or call us on +447504296777 We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
Shipping and Delivery
How much is shipping?
Wellness Beauteeg partners with multiple shipping and freight providers ensuring you receive consistent and reliable service. For more information on shipping and shipping times, please visit our Shipping page.
Where does Welless Beauteeg ship to?
Wellness Beauteeg currently ships across United Kingdoem and Western Europe.
Will the shipping company call me for LTL and Freight order?
If your order is LTL or freight requiring a contact phone number you will be contacted 1 to 2 days to schedule your delivery.
What do I do if I receive a damaged or defective product?
If you receive an order that has been damaged during shipment please contact us though Our Contact Page or call us on +447504296777. We're open from 9 a.m. to 5 p.m (GMT ) Monday to Sataurday.
What is your commitment to carbon neutral shipping
No, shipping is not truly carbon neutral, despite efforts to reduce emissions and offset some remaining carbon footprint.While some companies are making strides towards carbon-neutral shipping, the industry as a whole is still heavily reliant on fossil fuels and accounts for a significant portion of global CO2 emissions.
What do I do if I receive a damaged or defective product?
If you receive an order that has been damaged during shipment please contact us though Our Contact Page or call us on +447504296777. We're open from 9 a.m. to 5 p.m (GMT ) Monday to Sataurday.