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Customer Support
Our customer service hours are 9am – 8pm GMT, 6 days a week. We can help answer any questions about our products,
shipping, returns or anything else on your mind!
Live Chat
Contact us via live chat 9am – 5pm GMT, 5 days a week. Live chat can help solve problems immediately. A ‘chat to an adviser’ button will appear below when an adviser is available.
Text Us
Text us on 747-777-5467. Messaging rates apply. Please explain what the issue is and provide details such as order no, name and email so that we may be able to assist you.
Frequently asked questions
Question about product
How des Wellness Beauteeg select products?
We hand pick manufacturers of home improvement products who care about building a better future with products that benefit homeowner’s health, wealth, and/or planet. Millions of homeowners have come to use Rise as a litmus test for what makes good quality home improvement products and materials. With that trust comes the responsibility to provide homeowners with the best options on the market that meet their increasingly stringent requirements. Our Manufacturer Criteria is used in assessing and evaluating a company’s (and its products) qualifications in being featured as well as selling products on the Rise.
What are product benefits and why are they important?Are any purchases final sale?
Products used to build and renovate our homes should be more than just a sticker price with traditional features. Putting a product to work for you means you need to be able to shop based on the benefits the product provides. Rise highlights the benefits of each product so you know if it's Made In The USA, saves you energy or water, is non toxic, and so much more! We go one step further, allowing you search and filter products by these very benefits, saving you time.
What are product benefits and why are they important?
Products used to build and renovate our homes should be more than just a sticker price with traditional features. Putting a product to work for you means you need to be able to shop based on the benefits the product provides. Rise highlights the benefits of each product so you know if it's Made In The USA, saves you energy or water, is non toxic, and so much more! We go one step further, allowing you search and filter products by these very benefits, saving you time.
What does a lead time mean?d?
Lead times refer to the estimated period of time for a product to ship once ordered. We try our best to anticipate lead times, however, due to global supply chain issues, lead times may pop up unexpectedly. You will be contacted if an order has an unexpected lead time. If the lead time is not acceptable, we’ll happily refund your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if I have questions about products sold on Wellness Beauteeg?
We understand the importance of making a well informed decision that is right for you. We're always happy to help with any questions you may have. Please use our Contact Us form or call us at (855) 321-7473. We're available via phone Monday through Friday, 9 a.m. to 5 p.m (EST).
Questions About Orders
What methods of payment are available?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
How do I know that my online order is secure?
Every order is securely processed according to industry-standard SSL Web encryption, in compliance with the International Payment Card Industry Data Security Standard (PCI DSS).
How do I know Wellness Beauteeg has received my order?
Upon ordering, you will be directed to an order confirmation page. We recommend saving this page for future reference. You will also receive an order confirmation email to the email you supplied at the time of checkout.
How do I cancel my order?
Upon request, every attempt will be made to cancel your order. Unfortunately, if the order has been processed and the order is in transit the order cannot be cancelled. Please use our Contact Page Form for details on how to cabtct us to discuss your options. We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
How do I change my order?
Once an order has been placed, an order can only be changed if it has not been processed. To chanage an order, please use our Contact Form or call us on +447504296777 We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
How do I change my order?
Once an order has been placed, an order can only be changed if it has not been processed. To chanage an order, please use our Contact Form or call us on +447504296777 We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
How do I change my order?
Once an order has been placed, an order can only be changed if it has not been processed. To chanage an order, please use our Contact Form or call us on +447504296777 We're available via phone Monday through Friday, 9 a.m. to 5 p.m (GMT).
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.